September, 2004

In This Issue:

7 Critical Factors for a Successful BI Project

Case Study - StonCor Group

Business Objects Annual User Conference

Toronto Crystal Users Group

On-Line Solutions Presentations

Corporate Training

Public Training

APOS Suite of Add-In Solutions


At APOS, we know good decision-making and good information go hand-in-hand. We know this, because we’ve done only this since 1996. And, because of our extensive experience with Crystal Reports™ and Crystal Enterprise™ - and now with Business Objects™ technologies - we help clients reap the rewards of these solutions faster than ever before. We strive to fully grasp our client’s needs and then break barriers to transform those needs into solutions that matter. Our integrity, technical expertise, and experience set us apart as a partner in corporate intelligence solutions.


7 Critical Factors for a Successful BI Project *New White Paper

Business Intelligence (BI) has been the one area in the IT industry that has seen continued investment when other areas have been less fortunate. Part of this is due to the fact that as organizations become more competitive, information and the speed with which it is acted upon by “empowered” users becomes a key component of success. Part of this can also be attributed to successful implementations across a broad range of industries.

This white paper summarizes 7 critical factors that can help deliver a successful BI project—whether at a departmental level or across the enterprise. It consolidates the experiences of APOS’ consultants spread over many years and is meant to guide CIO’s and other IT leaders interested in the strategic operations of their organizations implement a successful BI project.

To receive your own copy of this new APOS white paper, simply request a download here.


Case Study - Stoncor Group *Cool Customer

“When we migrated from Seagate 7.5 to Crystal Enterprise 8.5, we lost the functionality to enforce row-level security for our sales reports. Fortunately, we found the solution we needed in the APOS View Time Security tool.” said  Hilla Bonneh, Database Administrator for StonCor Group, based in Maple Shade, New Jersey, USA

APOS Tools Used:

View Time Security (with Crystal Enterprise™ 8.5)

Background:

A group of Sales and Manufacturing companies,  StonCor brings such world-leading lines as Stonhard, Carboline, Fibergrate and Plasite across the USA, Canada, South America, Europe, Asia and South Africa. StonCor sustains its global leading position through innovations in polymers and other advanced coating technologies.

Business Issues:

Share sales reports effectively while restricting sensitive information

Like all forward thinking companies, StonCor uses sales information to understand how the business is performing. Sales information provides a pulse and a trend. It is equally important that sales information be easily accessed, yet restricted. The needs of top-level management, territorial management and individual sales associates are all different. It was imperative therefore that the IT group supports the information needs of these constituents effectively, without resorting to extensive, time-consuming, and expensive programming activities. “We have a large number of Crystal users who need to access daily, weekly, and monthly sales activity and order acknowledgements; information vital to the business. It was important that we let these users login and see only the reports they are entitled to see. It was also important that we let them run specific reports,” said Ms. Bonneh.

Solution:

Implement row-level security use the APOS View Time Security add-in product

Hilla Bonneh knew that the solution lay in row-level security. She knew that StonCor could create a minimal number of reports, restricting their use based on security access privileges. The APOS VTS add-in product provided the exact solution: the capability to filter Crystal report content for a logged in user so that they can view, run, or schedule a report instance WITHOUT writing complex software programs. “We were able to provide our users the information they need without burdening an already stretched IT group,” said Ms. Bonneh.

Results:

Reduced IT administration effort and time

Reduced processing time

Improved access to information

This is what Hilla Bonneh said: “By being able to maintain a single object, maintenance is a lot easier—only one object to make changes to and schedule. It reduces the processing time, allowing other reports to run as well. We eliminated the need to print the reports for each sales person and mail it to them, which not only saves money, but also give our sales force better access to the information they need.” Clearly, this defines a very effective solution.

To read the full StonCor Group Case Study or view others, visit here.


Business Objects Annual User Conference *User Event of the Year

We hope you're joining us in Dallas on Nov 7 - 10, 2004 - a number of APOS team members will be there and participating! If you're attending, please look us up at the Vendor Fair where we're showing all our Add-In solutions - with some new add-in solutions being shown for the first time!

Visit here for additional information and to register.


Toronto Crystal/Business Objects Users Group *Meet and Share with Other Users

APOS is pleased to sponsor the Toronto Crystal/Business Objects Users Group. Now with separate sessions in the same meeting for both Crystal and Business Objects users, this users group allows you to learn from other users and share experiences. We'd love to see you at the next meeting . . .

Tuesday

October 19, 2004

Toronto Board of Trade              *Directions

830 Dixon Road, Toronto, Ontario

If you'd like to attend or need additional information, please contact Allan Pym at apym@apos.on.ca or 519-666-2020.

On-Line Solutions Presentations *Web Demos

Find out more about the Enterprise Reporting and Business Intelligence solutions from Business Objects by attending one of the online presentation times shown below, or contact us to arrange a presentation specifically for you and your company associates . . .

Tuesday

Sept 14, 2004

3:00 PM EST

Tuesday

Sept 28, 2004

12:00 noon EST

To register for a public session, please visit here

To contact us for a personalized session, please visit here


Corporate Training *Certified Training Experts

Did you know that APOS is an Authorized Education Partner? As such, we are authorized to deliver a long list of training courses, normally at customer sites. Please visit here to see a comprehensive listing of available Crystal Reports and Crystal Enterprise courses.  Call us today at (519) 653-APOS or by email to discuss your training needs.


Public Training *Certified Training Experts

APOS partners with triOS Training Centres for exclusive Crystal public training in the Greater Toronto Area. triOS is your #1 choice for certified public training in Crystal Reports and Enterprise. Certified training specialists teach you to deploy and use Crystal software for significant productivity gains. triOS delivers certified public training to provide you with the power to deliver answers and optimize decision-making. Please visit here to see the triOS comprehensive schedule for public Crystal Reports and Enterprise courses. Call us today at (519) 653-APOS or by email to discuss your training needs.


APOS Suite of Add-In Solutions *Extend Crystal Enterprise

The unique requirements of a customer scenario can prompt the need for solution customizations. With a good understanding of common customization requirements, APOS Systems has created a suite of tools to assist in efficient deployment of such solutions. Visit here to request demo download instructions and our current price list on any of these exciting add-in solutions:

Administration - System Monitoring . . .

DocAssist - report documentation & repository tool

Instance Monitor - email notification of failed instances

KPI - who is viewing which reports, license usage analysis, server activity monitoring

Administration - Scheduling . . .

Bursting Manager - burst a large instance into small ones, burst one report to many

InfoScheduler - power batch scheduling from Microsoft Excel

Administration - Instance Administration . . .

Instance Manager - administrator power tool

Administration - System Administration . . .

Object Manager - report promotion, object management, security maintenance

RunTime Manager - availability time windows for Crystal Enterprise components

Extending ePortfolio . . .

AddressBook Gateway - integrate an addressbook with ePortfolio scheduling

Business Calendars - customized calendars for report scheduling

Dynamic Parameters - SQL-based, user-specific pick lists, cascading parameters

Extending Distribution . . .

Distribution Server - email link, email content, failure notification, distribute on alert

Subscription Manager - allow users to manage their own report subscription

Row Level Security . . .

Processing Extension RAD - fast track processing extension development

View Time Security - row level data security without C++ development


Suggestions, Requests, Unique Requirements

If you have a unique reporting system requirement, let us know. We love to work on special projects and regularly save our customers a lot of time and money by applying our consulting and development expertise, possibly in conjunction with one of our Add-In solutions as a fast-track foundation for a specific customized solution.

 

APOS Systems Inc.
Head Office: 285 Fountain Street South, Cambridge, ON, Canada N3H 1J2
Tel: 519.653.2767 - Fax: 519.653.8511
Branch Office: 30703 Blueridge Drive #13,  Abbotsford, BC, Canada V2T 6M8
Tel: 604.864.0766 - Fax: 604.864.4291
Email: apos@apos.on.ca - Web: www.apos.on.ca

 

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(c) 2004 APOS Systems Inc. All rights reserved. Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis, Seagate Info and Business Objects are trademarks or registered trademarks of Business Objects SA. All other trademarks or registered trademarks are the property of their respective owners.